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30 August, 2017

S-H-U-S-H and Listen!

Liaison handles the large production and delivery of promotional materials for ‘The Big Listen’ Samaritans Campaign 2017.

July saw the launch of a huge awareness event for one of our biggest clients, the Samaritans.

‘The Big Listen’ campaign was held across the UK on the 24th of July to mark the 24/7 support offered by the charity to anyone who is feeling overwhelmed.

David Masters, Project Officer and Communications Lead at the charity, contacted us looking for support from Liaison for the national awareness campaign that involved the large production and delivery of key rings, pocket cards and stickers to support over 140 Samaritans branch community events across England, Scotland and Wales.

“We approached Liaison with a tight deadline and they were excellent in providing prompt quotations and product spec guidance so that we could get an order placed with them very quickly. Once the orders were placed, Liaison were excellent in project managing production and delivery on time and within budget agreed. Dispatch of materials to the relevant branches went to plan and the recipients received materials on time as expected. Where packages hadn’t been delivered or had gone missing (an issue we sometimes have delivering to branches), Liaison were very quick to provide proof of delivery information to help us track down the packages.”

“We received a lot of praise from Samaritans volunteers across the 140+ events who commented on the quality of the products, and also highlighted how well they had been received by members of the public.”

“We were really impressed by Liaison’s level of customer service throughout the project and were really pleased with the final products. Thank you!”